Basic FAQs

Do I need to install software/drivers on my Windows XP?

You need to install the software for the DIGIPASS 905 from the following link

Do I need to install software/drivers on my Windows Vista/Windows 7?

No, the DIGIPASS 905 uses Plug & Play. After connecting it to the computer, everything should work correctly.

Can I install my DIGIPASS 905 on Mac OS?

Yes, this is certainly possible from version 10.4.

Do I need to have administrative rights to install my DIGIPASS 905?

Yes, this is necessary.

How can I check if my cardreader is working correctly ?

The link http://dp.demo.vasco.com/SmartCardDiag provides you a full evaluation of what is installed on your PC concerning the DIGIPASS.

My DIGIPASS 905 gives a green light, but I am still unable to read my card.

Please check the following website: http://dp.demo.vasco.com/SmartCardDiag. After completing the tests, you’ll be able to see if the DIGIPASS works correctly.

How do I contact support ?

Please go to the following: Contact Support